Midcoast Internet Solutions

System
News & Notices

December 2008

• December 24, 2008 6-7:30am. The midcoast.com webmail server and the lincoln.midcoast.com server were moved around to different hardware during this time. This should improve performance of those servers.
• December 20, 2008 11:30pm We had a problem with a repeater on Georgetown which started Friday late morning. The problem has been traced down and corrected.
• December 12, 2008 Some of our sites are without power at this time, as power outages have been more widespread and numerous than we have generators, and longer lasting than many of the battery backup systems in use. These include but are not limited to Wayfarer Camden, Belfast, Northport, Isle of Springs, Rose Hill Ave Owls Head, and Clary Hill in Union. We will continue to monitor the situations. The vast majority of our sites have been provided backup power via battery systems and generators.
• December 11, 2008 5:00pm. One of our hosting webservers, conchita, had some serious hardware problems. We have it running on new hardware now and are restoring files. Dec 12, 6:00am. We have restored the operating system and software onto the new computer. Customers files are currently being restored from yesterday's backup. 3pm. System and customer files have been restored and the server is working better than ever. The failed equipment has been replaced with faster better equipment, and we got a serious horsepower upgrade out of the deal, even though the upgrade was not done on the schedule we wanted.
• December 8, 2008 There is another round of viral emails purporting to be from MIS floating through the ether. As a reminder, MIS won't be sending you attachments, and won't ask you to "register" your password. If you get such an email, please just delete it.
• December 3, 2008 11:00am. A power outage and surge damaged our backhaul to the courthouse in Rockland today. A replacement antenna and radio was installed by about 12:45 and things were back in service.
• December 1, 2008 Some users at the airport in Owls Head are experiencing a problem. We believe it is a bad antenna and we are replacing it this afternoon.
• December 1, 2008 We experienced a problem with the modems for the 563 exchange at about noon. At about 12:40pm, the power supply for the router there was replaced and seems to have fixed the problem.
• December 1, 2008 We are experiencing some trouble at Lenfest Mountain this morning and it is affecting Somerville users. We have people investigating. This was caused by icing; we will be replacing the antenna with one less susceptible to icing for this location.