Midcoast Internet Solutions

System
News & Notices

June 2007

• June 29, 2007 Power is out on Barrett Hill Road in Union which effects our tower there as well as Hatchet Mountain in Hope. As in previous system notice. We will be upgrading our battery system there to give us much more runtime in case of power outages. CMP is already heading up to repair the problem.
• June 23, 2007 3:00pm. Power is out on Hatchet Mountain. It has outlasted out battery system there. In the near future we will be upgrading this to increase our runtime without power. As a reminder, when you see or hear a thuderstorm coming. We recommend that you unplug your broadband wireless, dsl and phone equipmentas soon as possible until the storm passes. This could save you from costly repairs or long term outages.
• June 19, 2007 12:50pm. Some of our phone numbers in the Verizon areas are experiencing trouble. The supplier of those lines are aware of the problem are are fervently working on the problem.
• June 19, 2007 The damaged antenna at North Haven was replaced with a new better antenna this morning. It is performing better than ever.
• June 14, 2007 Some North Haven wireless users may have noticed a performance drop. This is because one of the antennas has been damaged at the water tower. We have a better replacement antenna and expect the mounting hardware to be ready for installation Monday or Tuesday.
• June 11, 2007 1:00pm. Union is out of service due to unscheduled repair work being needing to be performed at the tower site. People are at the site currently and are making the repairs. Update 1:30pm The problem has been fixed.
• June 8, 2007 Today, VOIP users are having trouble with making calls. This problem is at our phone service provider and they are fixing the switch that handles these calls.
• June 5, 2007 6:30-6:45. Tidewater area DSL will be out of service for a short period during this time. This is for replacing the part that caused trouble June 3 and for adding a bigger battery backup system.
• June 3, 2007 8:30am. Tidewater area DSL service was out of service during a period of the night. We have found the problem and temporarily fixed it. We will be replacing the suspect part early Tuesday morning and this will cause a 5 minute interuption at that time.