Midcoast Internet Solutions

System
News & Notices

May 2008

• May 23, 2008 11:00am. Matinicus will be out of service for the afternoon while the tower is being upgraded.
• May 22nd, 2008 On or about June 4th, 2008, Midcoast Internet Solutions will no longer provide newsgroup service to our customers via NNTP feed. Very few customers use tradtional news service anymore--too few to justify the expense. Customers who use news feeds are encouraged to try Goole Groups (http://groups.google.com) for free.
• May 13, 2008 New wireless repeaters have been installed that cover parts of Somerville (Route 17 and sideroads), Bluff Road Northport (covers parts of Islesboro and Northport), Indian Point area of Georgetown, and at The Deck House School in Edgecomb (Southwest portions of Edgecomb and Northeast portions of Westport)
• May 14, 2008 8:30am. During the night, people with midcoast.com email addresses could not log into squirrelmail webmail. This was a temporary problem with the webmail server that has been corrected.
• May 9, 2008 5pm. In an effort to resolve our recent VOIP system problem, a piece of hardware will be replaced tonight.
• May 8, 2008 A change has been made to the lincoln.midcoast.com email system regarding how people receive spam. Previously, we identified spam with a PJM in the subject so users could sort or filter by subject and delete it, and users had the option of having us delete PJM messages before they hit the Inbox.
  The new method is as follows: If you have the optional filter setup on our server to delete them before they hit the Inbox, that will happen as usual. For everyone else, mail identified as spam will go into a separate mailbox for spam. This mailbox is accessible via Squirrelmail webmail from our website. Spam more than 30 days old will be purged from this spam folder automatically.
• May 8, 2008 3pm. We're currently experiencing some problems with our VoIP system. A recent upgrade didn't go as planned. Our downstream provider is working on a fix. They believe the patch should be coming soon, but if for some reason it can't be accomplished quickly, they'll consider "rolling back" the system to its previous, un-patched state.
• May 6, 2008 1pm. Some MIS VOIP customers are experiencing problems making or receiving calls since a recent downstream provider upgrade. The problem is currently being addressed.
• May 5, 2008 We've had several users mention they've received an email purporting to be from MIS, and the email claims that MIS is working on the web mail system, and you need to click a link to authenticate your email address. This is a hoax. Please don't click the link. At this time, we're not sure if it's a virus or a phishing scam causing the email, but we are sure it's not from us.
• May 5, 2008 11am. Some wireless customers aiming to Benner Hill were out of service for a few minutes while a problem was corrected.
• May 3, 2008 10am - Noon. A piece of equipment is being replaced on Monhegan which has been causing problems for users who point to the tower. This will be going in and out of testing throughout the day to determine if the problem has been corrected. Internet traffic should work fine during this testing.